The Public Sector Management Program (PSMP) is a flexible and dynamic study option designed specifically for mid-level managers from across all tiers of government and the NGO sector.

The VPSC maintains an affiliation with the Public Sector Management Program.

It is a national program tailored to each jurisdiction by integrating relevant case studies, policies and local speakers.

Successful completion of the program results in a Graduate Certificate in Business (Public Sector Management) and pathway for further post-graduate programs including QUT’s Masters of Business Administration (MBA) or the Master of Business and other universities with PSMP articulation agreements.

The Public Sector Management Program (PSMP) is a flexible and dynamic study option catering specifically for mid-level managers in the modern Australian public service. Offered to both public sector and non-government organisation (NGO) staff, the program has evolved to meet the changing needs of the public sector and NGOs. It provides an engaging and relevant curriculum, delivered through a unique blend of work-based learning, workshops and a virtual learning environment.

Outcome

The program develops participants’ understanding of the role of the business of government and develops their management capacity to:
· understand and effectively manage the business of government
· think systemically in an ambiguous and contestable world
· be accountable and be held to account
· become reflective practitioners
· manage relationships for customer and business outcomes
· enable self and others for productivity and performance.

Course content

The PSM Program is designed in collaboration with the governments of Australia to meet the needs of the contemporary public sector. It consists of four core units, each with key module topics set within six cross-unit themes that develop 10 key personal attributes throughout the course curriculum.

Unit one: Managing within the Context of Government

Unit one provides the ‘big picture’ of government and the context within which public sector managers operate. It develops an understanding of the institutional frameworks and conventions which guide practice and ensure sustainable democratic processes.

Unit two: Managing Self and Others

Unit two provides insights into key individual and group behaviours, and offers skills for communicating with and managing people and teams.

Unit three: Managing Outwards in a Networked Government

Unit three explores the variety of relationships that managers need to build across the public sector and outside it—with the private sector, with community and not-for-profit sector and with citizens and clients of government services.

Unit four: Managing Operations for Outcomes

Unit four builds the overall operational capabilities of managers and provides them with highly effective and appropriate tools, processes and diagnostic capabilities to deliver and sustain the business of government.

Further Information

Visit the QUT website for the program brochure, timetable, registration guidance, and further information.