For organisations taking part in the October 2023 survey, each step of the survey timeline has been outlined below.
The October 2023 survey process begins.
Communications will be sent to the head of each organisation, head of Human Resources, and survey coordinator.
Use the template in the next section on this page or the structure you provided to give any updates.
If you need to make changes, or get a copy of the hierarchy or custom questions previously submitted to the Commission contact firstname.lastname@example.org
Survey user acceptance testing begins.
This is a chance to check your survey link and organisation set up.
2023 People matter survey opens for a three-week survey window.
Results and benchmarking reports are released, including:
- dashboard reports online
- PDF, Excel and Word reports available on the online reporting portal
Online publication of organisation-level 2023 survey results.
Template for organisation composition and custom questions
There are 2 types of composition questions: Type 1 ‘organisation structure’ and Type 2 ‘other composition’ questions.
Organisation structure (hierarchy) questions
Organisation structure (hierarchy) questions allow you to get reports for employee groups within your organisation, e.g., divisions, branches, teams, etc. We provide reports for each group within your organisation hierarchy that receives at least 10 survey responses.
Enter the levels of your organisation hierarchy in the ‘Your organisation structure’ tab.
Other composition questions
Other composition questions allow you to get additional information about your organisation structure in your reports, such as workplace or site location. Only if required.
Enter work locations in the ‘Other composition questions’ tab.
Your organisation can include up to 5 custom questions in the survey to gather results on specific areas of interest that may not be covered by the core survey questions.
Enter custom questions in the ‘Custom question’ tab.
Make sure your organisation approves this spreadsheet before you send it to email@example.com. This form is due on 11 August 2023.
Use the document below, you need to fill out this template as a table.
How to promote your survey
Use this guide to help your organisation get the most out of the People matter survey.
The promotional resources and tips we’ve provided can be personalised to suit your organisation.
Promoting the survey tells employees that their voice matters and that your organisation is committed to workplace improvement.
It fosters strong engagement, as it encourages your employees to participate, giving you richer data and insights to develop a high performing and engaged workforce.
If you need help with anything in this guide, email firstname.lastname@example.org.
It’s important to keep the survey front of mind during the survey period. To help, we’ve put together a list of ideas that have worked for other organisations.
- schedule a time to do the survey as a team or business area
- organise an information session to answer survey queries
- share outcomes from previous surveys
- ask a senior leader to launch the survey with an official email
- ask managers and senior leaders to encourage participation in team meetings and one-on-ones
- ask people to share stories of positive organisational change
- identify survey champions at all levels in your organisations to help promote your survey
- promote the survey on your intranet and internal e-newsletter using key messages and images from the resources we’ve provided
- send reminder emails
- use the virtual meeting backgrounds, splash screens and email signature banners provided, selecting the images that best represent your organisation
- display the provided People matter survey posters in walkways, elevators, bathrooms, and other communal areas.
Step 1: Target audience
Identify your target audience (s) and how you plan to reach them. Depending on your organisation, you make not be able to reach all employees in the same way . For example, some employees may be office based, frontline or mobile workers across different locations.
Step 2: Brainstorm campaign ideas
Schedule a brainstorming session with the team to come up with campaign ideas.
Get started with questions like:
- How will you reach your target audience(s)?
- What are the key messages?
- What channels will you use (emails, meetings, intranet etc.)?
- What resources will you need? Online resources are available for you to use.
- What employees or teams could help spread the message? Who will be your ‘survey champions’?
- What activities could you do to encourage participation?
Step 3: Create a campaign plan and activities schedule
Once you’ve decided on your campaign activities, create a plan and schedule. You don’t want to release your activities at once. Instead, aim to build momentum by scheduling your activities in the lead-up to the opening of the survey and during the survey period. Remain flexible.
Step 4: Start drafting materials
Draft the promotional materials you’ll need to deliver your campaign. We’ve created key messages, templates, sample articles and more that you can personalise.
Tell senior leaders and managers about the survey and why it is important. Share your campaign plan and delegate tasks based on your planned activities.
Make special note of the:
- survey open and close dates
- activities schedule and tasks
- key messages
- anonymity protections and data collection statement
Start rolling out your campaign to build awareness about the survey, why it’s important and how the results will be used.
- have a senior leader send out an all-staff email
- send calendar invites
- mobilise your survey champions
- talk about outcomes from previous surveys
- reinforce that the survey is anonymous
- reinforce that the survey is independent.
Roll out campaign activities and aim to increase the frequency of your messaging using different channels of communications.
- share participation tips with leaders in your organisation
- provide key messages for managers and survey champions to share in meetings
- ask managers and survey champions to install the People matter survey email signature.
Have a senior leader launch the survey with an all-staff email supported by any other campaign activities you have planned.
Continue to promote the survey using your communication channels.
- promote the survey on your intranet
- post a link to the survey in Microsoft Teams
- mobilise survey champions
- update leaders on daily participation rates
- reinforce the importance of the survey
- send a reminder email before the survey closes
Send an all-staff email thanking everyone for participating in the survey and advising that it has closed. You should also include key messages about what the next steps will be.
Let your employees know when they will receive the survey results and what meaningful actions your organisation will take in response.
Note: by downloading these files and images, you accept all responsibility to use them to promote the People matter survey to your organisation, and do not reproduce or use these images without permission for other purposes.
Suggested key messages
Key pieces of information about the 2023 survey experience.
Email templates you can use for the survey to promote, invite and remind people.
A news article you can tailor for your intranet when you promote the People matter survey 2023.
Notes you can tailor for your senior leaders when they’re speaking about the People matter survey.
A slide deck you can use to explain the People matter survey to your staff, also available as a word file.
Set of 14 posters you can use to promote your survey.
Customisable design files
Set of design files you can customise to promote your survey, with instructions for fonts and placement of images or QR codes. File format is Adobe InDesign. Avoid using QR codes on material such as posters or splash screens placed in public areas.
Email signature banners
Set of 13 email signature banners you can use to promote your survey.
Set of 13 promotional images you can use to promote your survey.
Virtual meeting backgrounds
Set of 2 virtual meeting backgrounds you can use to promote your survey.
Set of 14 splash screens you can use to promote your survey at workstations across your organisation.
How to use your online dashboards
Use this guide to help use your online dashboards.
Reviewed 14 August 2023
Published 30 March 2022