Caution with this data
Don’t use this data to represent the whole public sector.
Some organisations weren’t able to take part in the 2020 survey as they were responding to the impacts of the coronavirus (COVID-19).
- 16 metropolitan and large regional health services
- 10 other hospitals
- Department of Justice and Community Safety
- Victoria Police
As a result, we’ve made minimal comparisons to 2019 data.
With some results, some numbers may add up to more than 100% as respondents could select more than one answer.
Find survey data
Changes to the survey in 2020
Responding to the impacts of the coronavirus (COVID-19), we changed the People Matter Survey to a shorter wellbeing-focused version for 2020.
Run from 12 to 30 October 2020, 191 organisations took part including:
- 176 public sector organisations
- 15 community health services
We had a response rate of 50% of employees, up from 46% in 2019.
Changes in response rates from 2016 to 2020
Between 2016 to 2019 compared to 2020, the average change with people who did the survey are:
- a fall from 52% to 34% of health employees
- a rise from 26% to 39% of Victorian Public Service employees
Due to the varied representation of some industry groups in the 2020 survey, there may be bias in the results.
The under-represented industry groups in the 2020 survey are:
- Police and emergency services
- Public health care
The over-represented industry groups in the 2020 survey are:
- TAFE and other education
- Victorian Public Service
- Water and land management
The 2020 survey results may not be a reliable indicator of employee opinions or experiences compared to surveys in other years.
About the People matter survey
The People matter survey is the Victorian public sector’s annual employee opinion survey
We run the survey to support public sector organisations to build positive workplace cultures with integrity that live the public sector values.
The survey results tell organisations how employees see their workplaces, including views on:
- employee engagement and job satisfaction
- career opportunities, learning and development
- employee wellbeing
- diversity and inclusion climate
- equal employment opportunity
- job demands, resources and support
Organisations use the results to work out how to improve the workplace for their employees.
What’s new in 2021
In 2021, you’ll see:
- annual participation of all public sector organisations
- public release of all organisations’ results
- refinement to the survey, survey framework and reporting based on academic analysis and user feedback
- up to date survey platform with an improved user experience, dashboard reporting and action planning tools.
- new questions developed in consultation with the Commissioner for Gender Equality in the Public Sector to support organisations to report on progress against the Gender Equality Act 2020
People matter survey 2022 consultations
See the progress of our People matter survey consultations.
Resources for survey coordinators
For survey coordinator resources, go to People matter survey 2021 resources.