On this page, you will find

  • Privacy and anonymity statement
  • Frequently Asked Questions

Participation in the survey is voluntary. But remember, the PMS gives you a voice to provide feedback to build a better public sector.

This is your opportunity to tell senior managers what it is like to work in your organisation.

Your response will help shape important decisions in your organisation and the Victorian public sector.

VPSC strongly encourages you to take this opportunity to have your say about your workplace.

Privacy and anonymity statement

The People Matter Survey is an opportunity for you to provide honest and open feedback about your working environment.

Your feedback counts. Your response will help shape important decisions in your organisation and the Victorian public sector.

Your confidentiality

The VPSC understands that for you to participate in the survey, you must first feel confident that your responses will be kept anonymous.

Confidentiality of your data is maintained by keeping your responses anonymous through de-identification of individual responses. There are strict rules in place to safeguard this at every stage of the survey process.

How we protect your anonymity

Once we have collected your information, there are several ways your anonymity is protected:

  • The VPSC only receives de-identified data from ORIMA Research (an independent research organisation engaged to collect and process responses on its behalf).
  • Individual survey responses are not provided to your organisation.
  • To further protect your anonymity, our reports only show summarised results for groups with 10 or more survey responses.

How you need to protect your anonymity

You have the opportunity to write comments at the end of the survey. These free text comments will be supplied to your organisation via a separate report and not broken down by demographics or division, branch or unit. Please take care not to include any words that may identify you in this section.

You can be anonymous

Your right to be anonymous is a priority for the VPSC. The survey does not require you to identify yourself, so you have a choice to be anonymous.

If you decide to make written comments, then including words that could identify you or other people may mean that the information is no longer anonymous. Using generic words such as colleagues, managers, supervisors, or senior managers will help maintain anonymity.

How we use your survey responses

The VPSC is committed to responsible privacy practices and is subject to the Privacy and Data Protection Act 2014 and the Health Records Act 2001.

The VPSC produces a suite of reports for your organisation that contain aggregated and summarised results.

Your organisation’s results will be benchmarked against other organisations.

Survey data may be used by the VPSC and research partners, including public service departments and contracted service providers, to undertake research to benefit the public sector. The provision of any data to research partners, public service departments, or other parties, will be in accordance with the above mentioned Acts. To ensure compliance with legislative requirements, the VPSC will only conduct analysis or release data where the identity of individuals is protected and cannot be reasonably ascertained.

Frequently Asked Questions

Who runs the survey?

The survey is designed by the Victorian Public Sector Commission and run by both VPSC and ORIMA Research (an independent research organisation engaged to collect and process responses on its behalf).

Is this survey anonymous?

Survey participant’s anonymity is a priority for VPSC. Responses from individual employees are kept confidential and strict rules are in place to safeguard this at every stage of the survey process. Please refer to our privacy and anonymity statement for further information.

Can my survey responses be traced back to me?
Will my details be stored in a database?

No. VPSC only receives de-identified data from ORIMA Research. Your name, email and computer IP address cannot be collected or tracked by either VPSC or your organisation. Your responses cannot be traced back to you. Personal information collected as part of the survey such as your age, employment status and work groups are only for better understanding of your organisation’s profile.

Can I be easily identified if I belong to a small workgroup, or from my answers to the demographic questions (i.e. age, gender, salary, occupation type)?

No. To protect your anonymity, our reports only show summarised results for groups with 10 or more survey responses.

If I submit free text comments, can I be identified?

You have the opportunity to write comments at the end of the survey. These free text comments will be supplied to the head of your organisation via a separate report and not broken down by division, branch and unit. Please take care not to include any words that may identify you in this section. Using generic words such as colleagues, manager, supervisor or senior manager etc. will help maintain anonymity.

Will my manager be able to read my comments?

Free text comments from the survey will be sent to your organisation’s head. Your organisation’s head will then decide whether to release the comments to anyone else, but will not be able to determine your division, branch or unit, unless you have specifically mentioned this within your free text comment.

Who will be able to see my responses?

VPSC only sends aggregated (combined) results to your organisation’s head, Human Resources Director (HRD) and survey coordinator. Individual responses are not provided to your organisation. Your senior management team will then decide how the results are communicated to employees, and are encouraged by VPSC to do so.

Does my organisation receive a file with employee’s individual responses?

No. VPSC receives raw de-identified data from ORIMA Research but chooses to only send your organisation reports with aggregated data to further protect your anonymity. The survey data does not contain your name, email or computer IP address as this is not collected or tracked by either VPSC or your organisation.

I have received an email with my name on it, have I been targeted to complete the survey?

All employees are sent an invitation to participate. Some organisations wish to send their employees a personalised email, greeting them by their first name, rather than sending out a generic email and survey link.

Personalised links are sent through ORIMA. Records containing names and email addresses are only used for personalised survey invitations and are destroyed at the end of the survey period.

I followed the survey link in an invitation email that I received but the website says that the survey is closed. My organisation said that it would still be open, why can’t I complete the survey?

You may be getting this message because you have used a personalised survey link forwarded to you from another colleague. Personalised survey links cannot be used twice. Please use the survey link within your invitation email sent by peoplematter@orima.com. If you still have trouble accessing the survey please contact the People Matter Survey Hotline on 1800 654 585 who will provide you with a new link.

I am trying to return to my incomplete survey but must provide a password to proceed. Can I recover the password if I have forgotten it?

If your organisation has opted to use the generic link to access the survey, you will need to take note of the automatically generated password obtained when accessing your survey link. This will allow you to continue the survey later if you are unable to complete the survey in one session. The password cannot be recovered, but you can still access the generic link to start a new survey again. Please contact the People Matter Survey Hotline on 1800 654 585 if you require further assistance with accessing the survey.

For further information please contact the People Matter Survey Hotline at ORIMA 1800 654 585.