Key findings

The key findings are for the Victorian public sector.

Positive views from respondents:

  • 67% feel their organisation operates, implements policy and delivers services fairly and equitably
  • 74% feel their workgroup operates to deliver quality services
  • 68% feel their organisation is innovative with its operations
  • 75% feel safe in their workgroup and feel confident to raise mistakes, concerns and poor behaviour without fear of retribution.

 


 

Organisational integrity

We need the community to have high trust in how we work and what we do, through fair and respectful treatment of employees, clients and stakeholders.

This graph shows the percentage of respondents who agree their organisation operates, implements policy and delivers services fairly and equitably.

 

Organisation integrity – survey questions

The results combine agree and strongly agree answers to these statements:

  • I believe the promotion processes in my organisation are fair
  • I believe the recruitment processes in my organisation are fair
  • I have an equal chance at promotion in my organisation
  • My organisation does not tolerate improper conduct
  • My organisation encourages employees to act in ways that are consistent with human rights
  • My organisation encourages respectful workplace behaviours
  • My organisation is committed to earning a high level of public trust
  • My organisation takes steps to eliminate bullying, harassment and discrimination.

 


 

Quality service delivery

To deliver quality services employees need to be motivated, make impartial decisions and have clear accountabilities.

The public sector must provide high-quality services in a timely way to meet the needs of Victorians.

This graph shows the percentage of respondents who agree their workgroup operates to deliver quality services.

 

Quality service delivery – survey questions

The results combine agree and strongly agree answers to these statements:

  • My workgroup acts fairly and without bias
  • My workgroup has clear lines of responsibility
  • My workgroup provides high-quality advice and services
  • My workgroup uses its resources well.

 


 

Innovation

Innovation can reduce costs, create public value and lead to higher quality services.

This graph shows the percentage of respondents who agree their organisation is innovative with its operations.

 

Innovation – survey questions

The results combine agree and strongly agree answers to these statements:

  • My workgroup encourages employee creativity
  • My workgroup is quick to respond to opportunities to do things better
  • My workgroup learns from failures and mistakes.

 


 

Safe to speak up

Organisations with psychologically safe cultures empower employees to:

  • report integrity issues
  • report and respond to negative behaviour
  • remedy mistakes
  • improve performance.

This graph shows the percentage of respondents who:

  • feel safe in their work group
  • feel confident to raise mistakes, concerns and poor behaviour without fear of retribution.

 

Safe to speak up – survey questions

The results combine agree and strongly agree answers to these statements:

  • I feel culturally safe at work
  • I feel safe to challenge inappropriate behaviour at work
  • People in my workgroup are able to bring up problems and tough issues.

 


 

Data set

This .CSV file has the data for each survey question on this page.

Organisation climate 2022 (2kb)