Step 1: find out when your organisation is participating
In 2025, we’ll run the survey in 2 periods:
- Group A organisations: a 3-week survey period from April to May (full survey)
- Group B organisations: a 3-week survey period in September (shorter survey).
Confirm the group your organisation is in. Then check the timing for your group under each step.
These lists are up to date as of February 2025.
Step 2: receive instructions
Group A: February 2025
Group B: May 2025
The survey process begins.
We’ll send communications to the head of each organisation and head of Human Resources.
Step 3: confirm your organisation’s survey coordinator
Group A: by early February 2025
Group B: by late May 2025
Confirm the details of your organisation’s survey coordinator.
If you need to make changes after you submit your form, email [email protected].
Step 4: finalise hierarchies and custom questions
Group A: by mid-March 2025
Group B: Not applicable for the shorter survey
When participating in the People matter survey, organisations can choose to include any of the following:
- An organisation structure (or hierarchy). This allows organisations to get reports for employee groups within your organisation such as divisions, branches and teams. Reports are provided for each group that receives at least 10 survey responses.
- Up to 5 custom opinion questions. These allow organisations to gather results on specific areas of interest that may not be covered by the core survey questions.
- One custom demographic question. This allows organisations to receive reporting that splits organisational survey results in an alternative way to the hierarchy. This should ask about a unique aspect of working at the organisation which is not covered by the standard question set. For example, the site or campus an employee works at.
In 2025, we’re introducing a more streamlined approach for organisations to submit and review their hierarchies and custom questions.
We’ll provide webinars, training and support to survey coordinators throughout the new process.
Step 5: take part in user acceptance testing
Group A: April 2025
Group B: August 2025
Survey user acceptance testing begins.
This is a chance to check your survey link and how we’ve set up your organisation.
Step 6: plan your survey promotions
Group A: March and April 2025
Group B: July and August 2025
Plan and promote the survey.
Read our guide and get resources.
Survey period
Group A: 28 April to 16 May 2025
Group B: 1 September to 19 September 2025
The People matter survey 2025 opens for 3 weeks.
Results released to organisations
Group A: mid-June 2025
Group B: mid-October 2025
We release results and benchmarking reports including:
- dashboard reports online
- PDF, Excel and Word reports in the online portal.
Public release of results
Group A and B: early 2026
We’ll publish organisation-level 2025 survey results.