Do:

  • demonstrate the public sector values in how you work
  • adhere to the Code of Conduct
  • be prepared to speak up and support others to speak up too
  • if you’re in doubt, speak with your manager or peers
  • plan projects and tasks early and document your plan
  • refer to your plan often and build in opportunities to report and advise on progress
  • if something doesn’t feel right ask questions
  • consult as appropriate with your relevant legal team to ensure your brief and attachments comply with any legal requirements for the relevant decision
  • engage with the minister’s office in line with your organisation’s protocols and as appropriate for your level of responsibility
  • seek opportunities where possible to work with the minister’s office and to understand how it operates
  • provide opportunities for the people you lead to learn about and be exposed to how the minister’s office operates. These opportunities should match their position level
  • consider the example you set as a leader about what constitutes meaningful engagement and what’s acceptable when you engage the minister’s office
  • consider the departmental liaison officer (DLO) as a valuable first point of contact in the minister’s office.

Don’t:

  • hesitate to raise concerns with your manager
  • allow personal concerns or biases to influence your duty to provide full and frank advice
  • circumvent your line of management unless you have serious concerns about their integrity. If you have integrity concerns, consider formal processes for reporting them.
  • withhold information that is required for the minister to make a fully informed decision
  • provide advice to the minister’s office without authorisation or without following pre-established communication protocols.
  • rely solely on oral briefs for any matter of significance.