Total number of survey respondents
In total, 106,566 Victorian public sector employees voluntarily responded to the People matter survey 2024.
The overall response rate was 44% (up from 42% in 2023). We only calculate the response rate among employees from organisations that participate in the survey.
The higher response rate in 2024 was achieved despite a shorter completion window than in previous years.
In 2024, a number of organisations didn’t participate in the People matter survey. This resulted in 12% of public sector employees not having the opportunity to contribute their feedback.
Industry-level results for the Victorian Public Service, police and emergency services, public health care and water and land management were impacted more by non-participation. This is because of the size and number of organisations that didn’t participate.
The organisations that didn’t participate in 2024 include:
- Agriculture Victoria Services Pty Ltd
- Ballarat General Cemeteries Trust
- Central Gippsland Region Water Corporation
- Eastern Health
- Environment Protection Authority
- Fire Rescue Victoria
- Goulburn Murray Rural Water Corporation
- Goulburn Valley Region Water Corporation
- Greater Metropolitan Cemeteries Trust
- Greyhound Racing Victoria
- Health Purchasing Victoria
- Melbourne Water Corporation
- Old Treasury Building Reserve Committee of Management
- State Library of Victoria
- Victoria Police
- Victoria State Emergency Service
- Victorian Institute of Forensic Medicine
- Yarra Valley Water Corporation.
Number of survey responses by industry
Creative industries, finance, transport and other
- 10,270 respondents
- 10% of total respondents
- 60% response rate.
Organisations that didn’t participate in the People matter survey 2024:
- Agriculture Victoria Services Pty Ltd
- Ballarat General Cemeteries Trust
- Greater Metropolitan Cemeteries Trust
- Greyhound Racing Victoria
- State Library of Victoria
- Victorian Institute of Forensic Medicine.
Police and emergency services
- 2,951 respondents
- 3% of total respondents
- 28% response rate.
Organisations that didn’t participate in the People matter survey 2024:
- Victoria Police
- Victoria State Emergency Service
- Fire Rescue Victoria.
Public health care
- 48,811 respondents
- 46% of total respondents
- 34% response rate
Organisations that didn’t participate in the People matter survey 2024:
- Eastern Health
- Health Purchasing Victoria.
Victorian Public Service
- 32,650 respondents
- 31% of total respondents
- 64% response rate.
Organisations that didn’t participate in the People matter survey 2024:
- Victoria Police
- Environment Protection Authority.
Survey response rate by industry
We don’t show the data from 2020 as some organisations did not take part in the 2020 survey as they were responding to the impacts of the coronavirus (COVID-19) and floods. Therefore, the 2020 data isn’t a true representation of the public sector.