Do:

  • Demonstrate the public sector values in how you work.
  • Adhere to the Code of Conduct.
  • Be prepared to speak up and support others to speak up too.
  • If you’re in doubt, speak with your manager or peers.
  • Plan projects and tasks early and document your plan.
  • Refer to your plan often and build in opportunities to report and advise on progress.
  • If something doesn’t feel right ask questions.
  • Consult as appropriate with your relevant legal team to ensure your brief and attachments comply with any legal requirements for the relevant decision.
  • Engage with the minister’s office in line with your organisation’s protocols and as appropriate for your level of responsibility.
  • Seek opportunities where possible to work with the minister’s office and to understand how it operates.
  • Provide opportunities for the people you lead to learn about and be exposed to how the minister’s office operates. These opportunities should match their position level.
  • Consider the example you set as a leader about what constitutes meaningful engagement and what’s acceptable when you engage the minister’s office.
  • Consider the departmental liaison officer (DLO) as a valuable first point of contact in the minister’s office.

Don’t:

  • hesitate to raise concerns with your manager
  • allow personal concerns or biases to influence your duty to provide full and frank advice
  • circumvent your line of management unless you have serious concerns about their integrity. If you have integrity concerns, consider formal processes for reporting them.
  • withhold information that is required for the minister to make a fully informed decision
  • provide advice to the minister’s office without authorisation or without following pre-established communication protocols.
  • rely solely on oral briefs for any matter of significance.