Read about how we collect, store, share, use and protect your data when you do the People matter survey.

Why we collect data

At the Victorian Public Sector Commission, we collect data through the People matter survey to:

The survey is part of our functions under the Public Administration Act 2004 that helps us improve the performance of the public sector and deliver the best outcomes for the Victorian community.

It’s your choice to do the survey and there are no consequences to you if you don’t do it.

But we encourage you to have your say, as your participation in the survey helps improve public sector organisations.

How we use and share your data

When you do the survey, we protect your anonymity and privacy rights in line with the Privacy and Data Protection Act 2014 and Health Records Act 2001.

We run the survey, manage the data and do all research and reporting in a way that protects your identity:

  • We send everyone in your organisation the same anonymous survey link to do the survey.
  • We don’t collect your name, date of birth or employee ID.

You can enter your email address to start and continue the survey later. We’ll delete your email address at the end of the survey period and never use it.

Data we give to organisations that take part in the survey

We give public sector organisations their survey results and benchmark data to:

  • identify focus areas
  • develop action plans
  • improve how they work.

We give them data as documented reports, spreadsheets and online dashboards.

To protect your anonymity and ensure people can’t identify you in this reporting, we:

  • de-identify individual survey responses
  • only provide free-text data separate to other survey data
  • don’t release team or demographic group results when there are fewer than 10 responses (for example, a demographic group could be all men aged 40-49)
  • don’t release demographic results, if fewer than 30 people in your organisation do the survey.

How we publicly release survey data

We publicly release survey data on our website to promote transparency on the strengths of organisations and where they can improve.

This includes:

  • result reports for the whole public sector and organisations
  • survey results in reports and online information about the experiences of public sector employees.

With all results we publicly release, we ensure others can’t identify individual participants.

Data we share with other parties

We share the survey results of organisations with some Victorian government agencies and departments.

This is to help them monitor the performance of organisations they oversee.

We currently share survey results with:

  • Victorian Public Service departments (for example, health service results with the Department of Health)
  • Safer Care Victoria (health service results)
  • Victorian Agency for Health Information (health service results)
  • Victorian Auditor General’s Office
  • Office of the Victorian Information Commissioner (for Freedom of Information requests).

We also share data with partners such as universities, to do research in the public interest for the public sector.

We only share data to research partners when we can:

  • protect the identity of individuals
  • manage the data with a contract and in line with privacy laws.

Freedom of information requests

Under the Freedom of Information Act 1982, we may release organisation results in response to freedom of information requests from interested parties.

We consider each freedom of information request on its terms and in line with the law.

If a request includes documents that affect personal privacy, they may be exempt from release.

Find out how you can make a freedom of information request.

What data we collect

The survey collects personal, sensitive and health information.

Examples of this include gender, religion, sexual orientation, disability status, intersex status and questions on work-related stress.

You can select ‘prefer not to say’ in response to all demographic questions.

We don’t use any information we collect to identify anyone’s survey responses.

Take care not to identify yourself or others in any responses you write yourself.

Why we collect this data

The public sector uses this information to find out how diverse groups of employees view aspects of their workplace.

This includes things like equal employment opportunity, discrimination, fair and reasonable treatment and how inclusive workplaces are.

You can choose if you want to do the survey to share your workplace experiences. There are no consequences if you don’t do the survey.

How we collect, store and manage your data

We use Qualtrics to run the survey and securely collect, store and manage your data.

We do this in line with our contract with Qualtrics and its obligations under Privacy and Data Protection Act 2014 and Health Records Act 2001.

At the end of our contract with Qualtrics, we’ll delete the data stored in Qualtrics.

We maintain a copy of the data in Qualtrics, which is securely stored in a Victorian data centre.

We tightly control and restrict survey information access to nominated people.

How to access and change personal information

To access or change the information you enter in the survey, email us at people.matter@vpsc.vic.gov.au.

You can’t change your survey responses after the survey period has closed.

Due to the safeguards we have in place to protect your anonymity, we may not be able to retrieve your survey response.

Contact us

If you have any questions about the People matter survey or how we handle your data, email us at people.matter@vpsc.vic.gov.au.