Continuous feedback is a way of coaching your staff as part of their performance development plans.

For each person in your team:

  • give feedback regularly
  • hold frequent catch ups
  • help them refine their performance

How continuous feedback helps

Continuous feedback may:

  • help you keep staff in the team
  • improve how your team engages with each other
  • make it easier for staff to set and achieve goals
  • show you signs a team member’s workload is too high

What to focus on

To have a good continuous feedback conversation, identify issues and achievements for each person in your team.

Base your feedback on facts and figures. It’s a good idea to write these up before you meet with a team member.

By sticking to facts and figures, you may prevent unconscious bias in the feedback process.

It also means each person can focus on actions to improve and develop their strengths.