Each public sector organisation must have policies in place that provide employees with a reasonable avenue of redress against unfair and unreasonable treatment. The policies must comply with the standards issued by VPSC. This includes making the policies readily available, encouraging informal resolution if possible, considering all relevant facts, and giving both parties the right to be heard.

Public service organisations have further obligations. Their avenue of redress policies must also comply with the process outlined in the Public Administration (Review of Actions) Regulations 2015. The regulations allow their employees to apply for an initial review of an employment related action that is unfair or inconsistent with the Public Administration Act 2004 or any standards.

In limited circumstances, public service employees may also be able to apply to VPSC for a review of actions.

Explore review of actions guidance

Raising concerns with other authorities

Employees may also consider raising their concerns with these other authorities: