VPSC advocates for good practice in resolving workplace issues.
Employees should attempt to resolve their workplace issue informally before applying for a review of actions. If the matter remains unresolved, they should follow their employer’s review procedures.
1. Raise their matter with a manager or human resources in the first instance
2. If unresolved, follow their employer’s informal resolution processes
Employer’s review procedures must encourage informal resolution. Employees may seek information on informal resolution processes from their manager, the Review of Actions Registrar or human resources.
3. If unresolved, follow their employer’s review procedures.
Employers must have a written review procedure that complies with the public sector standards (particularly the reasonable avenue of redress standard). The applicable industrial instrument may also contain relevant information.
In a public service body, the review procedure must comply with regulation 6 of the Public Administration (Review of Actions) Regulations 2015.
4. If unresolved, consider raising the matter with an external body:
- Victorian Equal Opportunity and Human Rights Commission for discrimination, sexual harassment or racial or religious vilification
- Fair Work Commission for employment conditions
- Victorian Ombudsman for breaches of the Charter of Human Rights and Responsibilities Act 2006
- Victorian Workcover Authority for workplace health and safety issues, including workplace bullying.
5. Additionally, employees of public service bodies may request a VPSC review using the application form where:
- the employee considers the process of the initial review conducted by their employer was unfair or contravened the Act or Regulations
- the employer refused to conduct an initial review
- the employee has been harassed or victimised for previously requesting a VPSC review, or
- the public service body head was the primary decision maker in the matter.
Applying to VPSC for a review of actions
VPS employees considering asking for a VPSC review, should consult the attached application document. The eligibility and assessment criteria is clearly detailed.