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A Dictionary of People Metrics

A Dictionary of People Metrics provides a sample of 47 metrics that HR practitioners can select, depending on their requirements. Each metric is supported by a fact sheet explaining how it can be applied, interpreted and analysed. A Dictionary of People Metrics is based on the Corporate Leadership Council (CLC)…

A Guide to People Metrics

The Victorian Public Sector Commission developed A Guide to People Metrics to support the Victorian Public Service and the broader public sector’s human resource functions in their use of data and measurements. The guide provides an introduction to metrics and people metrics. It guides those working in HR in how to…

Aboriginal Employment Resources

The Victorian Government is working in partnership with the Victorian Aboriginal community towards self-determination. This agenda will be supported by strengthening the Aboriginal leadership pipeline and providing more access to timely development opportunities and support. VPSC has a role to play in outlining a set of strategic objectives that will…

Aboriginal Graduate Recruitment Framework: A Pathway to Increase Participation of Aboriginal Graduates in the Victorian Graduate Recruitment and Development Scheme

The Aboriginal Graduate Recruitment Framework describes the principles and actions that underpin the Victorian Government’s pathway to increase the participation of Aboriginal graduates in the Victorian Public Service Graduate Recruitment and Development Scheme (GRADS).The pathway began in 2012. The framework refines a number of the recruitment practices and incorporates culturally inclusive…

ANZSCO Coding guides

The Australian and New Zealand Standard Classification of Occupations (ANZSCO) structure is established and maintained by the Australian Bureau of Statistics.  The structure is used by the ABS to produce labour market statistics by occupation. Recording staff against an ANZSCO classification identifies the occupation mix of the workforce and allows…

Assessing a CEO’s Performance

Evaluating the Chief Executive Officer’s (CEO) performance is more than an exercise in contractual compliance. It is a significant activity undertaken by the Board to fulfill its responsibilities. It helps maintain confidence in the public sector and ensures an organisation’s ongoing capacity to deliver value to the community. Assessing a CEO’s…

Assessing your organisation’s conflict of interest risk

Organisations must ensure the model conflict of interest policy reflects their level of conflict of interest risk. This includes undertaking a risk assessment and building upon the minimum standards in the model policy to ensure high risk activities and functions are appropriately covered. The guidance and tools on this page…

Attracting and Retaining an Ageing Workforce

Attracting and Retaining an Ageing Workforce: A Guide for Victorian Public Sector Managers offers information and practical tools to assist in attracting and retaining older workers for line managers and HR professionals in the Victorian public sector.

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Best Practice Recruitment and Selection Toolkit

The Best Practice Recruitment and Selection Toolkit was developed to assist public sector organisations in implementing best practice recruitment and selection processes. The toolkit is designed to assist the Victorian Public Service (VPS) and the wider public sector in implementing best practice recruitment and selection processes. The three-part toolkit includes:…

Bullying Resources

Bullying harms workplace relationships and can have a ripple effect throughout an organisation. WorkSafe Victoria defines bullying as repeated, unreasonable behaviour directed at an employee or group of employees that creates a risk to health and safety. One in five public sector employees may be bullied at some time in…

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Capability Dictionary

The capability dictionary is a set of online ‘cards’ that describe a range of capabilities which contribute to an efficient, effective and productive public sector workforce. It is an interactive tool which helps to get you started in thinking and talking about the capabilities that are needed for success in…

Code of Conduct for Directors

The Code of Conduct for Directors of Victorian Public Entities reflects the special role of the Board, Chairperson and Directors and the behaviours that exemplify the duties and values contained in the Public Administration Act 2004. This Code applies to and is binding on all Directors of public entities and statutory…

Code of Conduct for Employees

The Victorian Public Sector Commission  has issued 3 binding Codes of Conduct: Code of Conduct for Victorian Public Sector Employees Code of Conduct for Victorian Public Sector Employees of Special Bodies Code of Conduct for Directors of Victorian Public Entities The Codes reinforce the Victorian public sector values by describing…

Conflict of interest and duty guidance for directors

Directors of public entities have a duty to put the entities’ interests above any other interests or duties when carrying out their official role. Guidance material for directors and boards VPSC has developed the Conflicts of interest and duty: A practical guide for directors of public entities, which will assist…

Conflict of interest guidance for organisations

If not managed appropriately, conflict of interest can undermine confidence in the public sector and damage the reputations of organisations and individuals. There is nothing unusual or necessarily wrong in having a conflict of interest. It is crucial, however, that conflict of interest is managed to protect the public interest….

Creating Great Places to Work

Each year the Victorian Public Sector Commission (VPSC) surveys staff about how well the values and employment principles are applied in their organisation through the People Matter Survey. While the survey tells us which organisations are doing well, it does not tell us what they are doing. This year we…

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Data Collection – Health Sector

This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for a Health Sector organisation. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.

Data Collection – Public Sector Executive (GSERP) Survey

This resource lists the instructions, apps and support materials you will need to provide data for the GSERP Survey. The data collected is used to monitor and report on executive employment, remuneration and compliance with government executive employment policy. All organisations that are required to respond to the GSERP survey are…

Data Collection – Public Service Executive

This resource lists the instructions, apps and support materials you will need to provide data for Executives employed under Part 3 of the Public Administration Act. The data collected is used to monitor and report on executive employment, remuneration and compliance with government executive employment policy. Executive collections are now undertaken twice…

Data collection – TAFE Sector

This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for a TAFE Sector organisation. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.

Data Collection – Victorian Public Entity

This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for an organisation which is a Victorian Public Entity. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.

Data Collection – Victorian Public Service

This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for a Public Service (VPS) organisation. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.

Dealing with High Conflict Behaviours

Dealing with high conflict behaviour in the workplace can be a perplexing but necessary task. If left unchecked, this type of behaviour can lead to high rates of turnover, absenteeism, stress claims and lost productivity. Dealing with High Conflict Behaviours offers practical tips to anyone who works with a difficult person. It…

Definitions and Technical Notes for the Workforce Data and Comparison Reports for the Victorian Public Service

This resource provides a guide to the terms and measures used in the ‘Workforce Data and Comparison Reports’ provided to Victorian Public Service employers.

Developing Conflict Resilient Workplaces

The Developing Conflict Resilient Workplaces Guide describes the features of a conflict resilient workplace – one where conflict is managed well, and not allowed to escalate. The guide leads people through a series of action steps to help reach their organisational goal. It supports you to create a more positive…

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Emergency HR Response

The Emergency HR Response information sheet provides Victorian public sector employers with information about their HR response to emergencies, such as natural disasters, outbreaks of infectious disease or other unforeseen incidents. In July 2009, the Public Administration Act 2004 was amended to include emergency provisions that empower the Premier to declare an…

Employment Arrangements for Public Entities

Employment Arrangements for Public Entities addresses employment considerations relevant to public entities, not public service bodies (departments and other public service organisations). The guide covers: how to provide an entity with the power to employ who should exercise those powers (e.g. CEO) issues to consider in relation to different types of employees…

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Getting Recruitment Right

As a line manager, it is your responsibility to recruit the right person for the job. By understanding your role and responsibilities in the recruitment and selection process, you can reduce and, in most cases, eliminate the risk of poor hiring decisions. This is good for your effectiveness as a manager,…

Gifts, benefits and hospitality resource suite

The Victorian Public Sector Commission has issued guidelines for Victorian public sector employees on giving and receiving gifts, benefits and hospitality. The policy framework includes, in particular, minimum accountabilities for the management of gifts, benefits and hospitality. These minimum accountabilities are binding under Instruction 3.4.11 of the Instructions supporting the…

Governance Insights

Governance Insights was run for a short time in 2014 before being discontinued. For more information, please contact the VPSC: info@vpsc.vic.gov.au.

Great Managers, Great Results

The Victorian Public Sector Commission (VPSC) has created the Development Framework for Victorian public sector managers to establish a common understanding about the knowledge, skills and behaviours required for success in any Victorian public sector management role, regardless of the specific context in which the role is performed. Used to…

Grievance, Complaints and Review of Actions Resources

These resources are to guide Victorian Public Sector organisations in handling and reviewing complaints and grievances in accordance with their responsibilities from the Victorian Public Sector Employment Principles. VPSC has a role in actively supporting VPS employees (of departments, administrative offices and certain organisations as specificed in Section 16 of…

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How Positive is Your Work Environment?

Each employee contributes to organisational life through their experience and behaviour, the interactions they have with colleagues and clients, and the systems in place. Whether that is a positive or negative experience depends on three strategic and seven operational elements. The Positive Work Environment Toolkit helps employees to rate their work environment, to see what…

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Implementing and evaluating your conflict of interest policy and processes

Developing and adopting the model conflict of interest policy is just the start. Even the most comprehensive policy is ineffective if it is not implemented properly. The guidance and tools on this page will assist organisations to implement the model conflict of interest policy and to promote it with employees…

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Karreeta Yirramboi: An Employer Toolkit to Grow Aboriginal Employment in Your Organisation

  Karreeta Yirramboi ran between 2010 and 2015, and was the Victorian Government’s 5 year plan to improve public sector employment outcomes for Aboriginal Victorians. In July 2017, our Aboriginal Employment Unit launched a new 5-year Aboriginal Employment Strategy, Barring Djinang. As part of Kareeta Yirramboi, VPSC developed Karreeta Yirramboi:…

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Leading Public Organisations Series

The leading public organisations series is a set of resources produced by VPSC. They offer prompts, thought starters, practical ideas, and reminders for leaders and managers working in Victorian public sector organisations. They focus on: Making considered decisions about organisational design. Organisational design is the art of dividing an organisation…

Legal Form and Governance Arrangements for Public Entities: Guidelines (revised May 2013)

The Legal Form and Governance Arrangements for Public Entities: Guidelines (revised May 2013) provide advice for Victorian Government employees on options for establishing a new public entity or reviewing existing public entities. These guidelines were originally published in 2010. The revised version contains information updated to reflect machinery of government changes,…

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Mainstreaming Flexibility Across the VPS Resources

This resource suite supports the implementation of mainstream flexible working arrangements across the VPS. There are two items: a core document, Mainstreaming Flexibility Across the VPS – Guiding Principles, and a supplementary resource, Mainstreaming Flexibility Across the VPS – Implementation Toolkit. Guiding Principles sets the overall tone, providing a brief…

Managing a Dispersed Team

Managing a Dispersed Team is a guide is for public sector managers who are responsible for direct reports who work in a different location from them. Sometimes the distance may result as a consequence of: a new management role an organisational decision affecting the workforce (for example, re-locating part of…

Managing Poor Behaviour in the Workplace

VPSC has prepared this guide to assist human resource practitioners and managers to develop relevant policies and procedures for addressing behavioural issues with their employees in the workplace. This can include both unsatisfactory performance and misconduct. The guide aims to: encourage organisations to achieve the best levels of people management…

Mapping a Safety Culture in the Victorian Public Health Care Sector

Mapping a Safety Culture in the Victorian Public Health Care Sector is the result of a research partnership project between the Victorian Public Sector Commission (VPSC) and the Victorian Managed Insurance Authority (VMIA). VMIA investigated the relationship between elements of workplace culture associated with a higher incidence and the cost…

Mastering the Art of Interviewing and Selection

Mastering the Art of Interviewing and Selection is a guide for any line manager who has to recruit staff. This guide covers how to: prepare for the interview conduct the interview other assessment techniques reference checking rate an applicant overall make the choice. Line managers have the responsibility to get…

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People Matter Survey 2017 Resources

Due to the type and nature of these documents, they are not all provided in fully accessible versions. Please contact the PMS Team on (03) 9651 6200 or email people.matter@vpsc.vic.gov.au if you require assistance accessing or using these documents. Return to the People Matter Survey 2017 Page

People Matter Survey Core Survey Questions

Due to the type and nature of these documents, they are not all provided in fully accessible versions. Please contact the PMS Team on (03) 9651 6200 or email people.matter@vpsc.vic.gov.au if you require assistance accessing or using these documents. All reports have been de-identified and are for illustrative purposes only Return to…

People Matter Survey Optional Survey Modules

Due to the type and nature of these documents, they are not all provided in fully accessible versions. Please contact the PMS Team on (03) 9651 6200 or email people.matter@vpsc.vic.gov.au if you require assistance accessing or using these documents. All reports have been de-identified and are for illustrative purposes only Return to…

People Matter Survey Sample Reports

Due to the type and nature of these documents, they are not all provided in fully accessible versions. Please contact the PMS Team on (03) 9651 6200 or email people.matter@vpsc.vic.gov.au if you require assistance accessing or using these documents. All reports have been de-identified and are for illustrative purposes only. Return to…

Performance Management Myths and Facts for the Victorian Public Service

Performance Management Myths and Facts for the Victorian Public Service is a compilation of common Victorian Public Service myths and facts surrounding performance management for non-executive employees. Occasionally misunderstood and often maligned, performance management is a series of formal and informal processes designed to make sure that the individual, team…

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Recruiting a CEO

Recruiting a CEO is a guide to help board chairs and directors recruit a Chief Executive Officer (CEO) to their Victorian public sector entity. It provides prompts and reminders for board directors who may already have some skills and experience in conducting a recruitment process. The guide outlines: the recruitment process who does what and…

Recruiting People with Disability

Recruiting People with Disability is a guide to help line managers in recruiting people with disability to their organisation. It provides prompts and reminders for line managers who may already have some skills and experience in conducting a recruitment process. The guide outlines: what is disability welcoming people with disability into your organisation….

Recruitment and Appointment to the Board

Recruitment and Appointment to the Board provides an overview of Ministerial, Departmental Secretary and Board Chair responsibility and involvement in the recruitment and appointment of public entity Board Directors. More detailed information on the recruitment and appointment process can be found in Recruitment and Appointment to the Board – A Governance Officers’…

Recruitment and Appointment to the Board (toolkit)

The Recruitment and Appointment to the Board: a Governance Officers’ Toolkit was developed to assist governance officers in departments who are responsible for supporting Government in appointing directors to public entity boards. The toolkit is designed to supplement the Government’s Appointment and Remuneration Guidelines for Victorian Government Boards, Statutory Bodies and Advisory Committees….

Recruitment Myths and Facts

Recruitment Myths and Facts aims to provide hiring or line managers with answers to some of the questions they may have about the recruitment and selection process. It also forms part of the Victorian Public Sector Commission’s resource Best Practice Recruitment and Selection Toolkit. Poor hiring decisions impact negatively on an organisation. These…

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Serving Government: A Guide to the Victorian Public Sector for Ministerial Officers

In Victoria, ministerial officers and public servants fulfil different but complementary roles to serve the Government and its ministers. Effective relationships between departments and ministerial officers are crucial to ensuring that ministers have the information, advice and support they need to exercise their powers and meet their responsibilities to account…

Serving Victoria: A guide for Public Sector CEOs

The role of a chief executive officer (CEO) in the Victorian public sector is a broad position with multiple dimensions and the accountabilities are substantial and multifaceted. The role is critical to the effective and efficient delivery of government services. Serving Victoria: A guide for Public Sector CEOs has been…

Sick Leave in the Public Sector Research Report 2006-07 to 2011-12

This paper examines the use of paid sick leave by public sector employees to identify trends in paid sick leave usage over time. It uses the information from the Victorian Public Sector Commission’s (VPSC) Workforce Data Collection and employee responses to the VPSC’s People Matter Survey to identify where and how sick…

State of the Public Sector in Victoria

The State of the Public Sector in Victoria is an annual publication. It reports on the employees of the Victorian public sector and their actions to support the Victorian Government and serve the people of the state of Victoria. The report is invaluable when seeking comprehensive information on the composition, workforce and…

Succession Risk Management Toolkit

The Succession Risk Management Toolkit provides a framework for assisting senior leaders across the Victorian public sector to identify and mitigate succession risks. The toolkit is not prescriptive; rather, it presents strategies that can be incorporated easily into an organisation’s everyday management activities. The key task of succession risk management…

Superannuation – Essential Information for Victorian Government Employees

The Victorian Public Sector Commission (VPSC) is providing superannuation information for Victorian government employees who are members of ESSSuper including the Revised, New, and ESSS schemes (statutory defined benefit schemes, and Accumulation schemes offered through VicSuper and ESSSuper). The rules relating to certain aspects of superannuation have changed recently. To…

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Talking Performance

While there is never a single right answer to the challenges of managing performance, this guide explores key considerations that should inform your choices around: effective goal setting; showing appreciation and building rapport; coaching on an informal and formal basis; and adapting your approach to the person and the situation….

The VPS HR Capability Framework

The VPS HR Capability Framework has been developed to provide a consistent understanding of the knowledge, skills and attributes required by human resources (HR) professionals in the Victorian Public Service (VPS). Who is the guide for? People who work in HR, or manage or supervise others, will find value in…

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Victorian Public Sector Executive Resource Suite

VPSC have put together a suite of employment and remuneration resources for Public Sector Executives and those people contemplating executive employment. Advice on specific questions around executive remuneration and employment arrangements should be directed to the GSERP@vpsc.vic.gov.au

Victorian Public Service Executive Resource Suite

VPSC maintains this suite of employment and remuneration resources for VPS executive officers, and those people contemplating executive employment in the public service. Advice on specific questions around executive remuneration and employment arrangements should be directed to the Department of Premier and Cabinet.

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Welcome to Government

Welcome to government is a guide to the Victorian public sector covering key institutions and legislation, a glossary of terms, commonly used acronyms, government websites and seminal references. New staff members join the Victorian public sector every day. Very often they come from other public sectors, the private sector or…

Welcome to Management

Welcome to Management: A Guide for New Managers in the Victorian Public Sector aims to help Victorian public sector managers be successful in their job. It helps them: understand what the ‘manager’ component of their job entails learn more about their strengths and weaknesses as a manager identify their skill gaps set their…

Welcome to the Board

Welcome to the Board has been developed for members of Victorian public entity Boards or for anyone who would like to better understand the role and environment in which public entity Boards operate. Welcome to the Board covers the key concepts of public entity governance and how best to apply…

Workforce Planning Risks and Challenges in the Victorian Public Sector: Update Report 2011

In 2011, the Victorian Public Sector Commission undertook research on the workforce planning risks and challenges across the Victorian public sector. The research report examined the operating environment and analysed available workforce data. Around 240 senior managers and HR leaders throughout the sector provided valuable information on the issues and actions…

Workforce Planning Toolkit: A Guide for Workforce Planning in Small to Medium Sized Victorian Public Sector Organisations

The Workforce Planning Toolkit: A Guide for Workforce Planning in Small to Medium Sized Victorian Public Sector Organisations was developed to provide information on the common elements of workforce planning for small to medium-sized Victorian public sector organisations.