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A Dictionary of People Metrics

A Dictionary of People Metrics provides a sample of 47 metrics that HR practitioners can select, depending on their requirements. Each metric is supported by a fact sheet explaining how it can be applied, interpreted and analysed. A Dictionary of People Metrics is based on the Corporate Leadership Council (CLC)…

A Guide to People Metrics

The Victorian Public Sector Commission developed A Guide to People Metrics to support the Victorian Public Service and the broader public sector’s human resource functions in their use of data and measurements. The guide provides an introduction to metrics and people metrics. It guides those working in HR in how to…

Aboriginal Graduate Recruitment Framework

The Aboriginal Graduate Recruitment Framework describes the principles and actions that underpin the Victorian Government’s pathway to increase the participation of Aboriginal graduates in the Victorian Public Service Graduate Recruitment and Development Scheme (GRADS).The pathway began in 2012. The framework refines a number of the recruitment practices and incorporates culturally inclusive…

Annual Reports

The Victorian Public Sector Commission’s (VPSC) Annual Report highlights the achievements of the VPSC, as well as the annual work program and financial statements.

Assessing a CEO’s Performance

Evaluating the Chief Executive Officer’s (CEO) performance is more than an exercise in contractual compliance. It is a significant activity undertaken by the Board to fulfill its responsibilities. It helps maintain confidence in the public sector and ensures an organisation’s ongoing capacity to deliver value to the community. Assessing a CEO’s…

Attracting and Retaining an Ageing Workforce

Attracting and Retaining an Ageing Workforce: A Guide for Victorian Public Sector Managers offers information and practical tools to assist in attracting and retaining older workers for line managers and HR professionals in the Victorian public sector.

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Best Practice Recruitment and Selection Toolkit

The Best Practice Recruitment and Selection Toolkit was developed to assist public sector organisations in implementing best practice recruitment and selection processes. The toolkit is designed to assist the Victorian Public Service (VPS) and the wider public sector in implementing best practice recruitment and selection processes. The three-part toolkit includes:…

Bullying Myths and Facts

Bullying Myths and Facts lists some common Victorian public sector myths and facts about bullying. It is intended to provide line managers with answers to some of the questions they may have about responding to complaints of bullying in the short term and preventing its occurrence in the long term. It complements…

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Codes of Conduct

The two codes of conduct relevant to Victorian public sector employees are the: code of conduct for Victorian public sector employees code of conduct for Victorian public sector employees of special bodies. Both codes guide employee behaviour. They reinforce the public sector values and describe the nature of the relationship between…

Codes of Conduct Guidance Material

The Codes of Conduct Guidance Materials support the Codes of Conduct. General Guidance consists of: Guidance for Managers Engaging Contractors and Consultants Guidance for the Use of Social Media in the Victorian Public Sector The Codes of Conduct Integrity Guidance Materials consist of the following materials: Integrity in Engaging Contractors Integrity in Recruitment Police…

Collection Support Materials

The resources below describe the data required in the: GSERP survey Workforce Data Collection Executive Data Collection – only for executives employed under Part 3 of the Public Administration Act 2004 If you are participating in a collection, please ensure that you use the guidance relevant to your organisation (as provided…

Conflicts of Interest and Duty

Conflicts of Interest and Duty: A Practical Guide for Directors of Public Entities explains the nature of conflicts of interest and conflicts of duty using short case studies to illustrate key points. The guide explains the core obligations of directors of public entities and the sources of those obligations. Key sources…

Creating Great Places to Work

Each year the Victorian Public Sector Commission (VPSC) surveys staff about how well the values and employment principles are applied in their organisation through the People Matter Survey. While the survey tells us which organisations are doing well, it does not tell us what they are doing. This year we…

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Dealing with High Conflict Behaviours

Dealing with high conflict behaviour in the workplace can be a perplexing but necessary task. If left unchecked, this type of behaviour can lead to high rates of turnover, absenteeism, stress claims and lost productivity. Dealing with High Conflict Behaviours offers practical tips to anyone who works with a difficult person. It…

Definitions and Technical Notes for the Workforce Data and Comparison Reports for the Victorian Public Service

This resource provides a guide to the terms and measures used in the ‘Workforce Data and Comparison Reports’ provided to Victorian Public Service employers.

Developing Conflict Resilient Workplaces

The Developing Conflict Resilient Workplaces Guide describes the features of a conflict resilient workplace – one where conflict is managed well, and not allowed to escalate. The guide leads people through a series of action steps to help reach their organisational goal. It supports you to create a more positive…

Directors’ Code of Conduct and Guidance Notes

Directors on the Board of a public entity are public officials under section 4 of the Public Administration Act 2004. The Directors’ Code of Conduct is issued to promote adherence to public sector values by directors of Victorian public entities. The code is binding on all members of public entity Boards….

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Emergency HR Response

The Emergency HR Response information sheet provides Victorian public sector employers with information about their HR response to emergencies, such as natural disasters, outbreaks of infectious disease or other unforeseen incidents. In July 2009, the Public Administration Act 2004 was amended to include emergency provisions that empower the Premier to declare an…

Employment Arrangements for Public Entities

Employment Arrangements for Public Entities addresses employment considerations relevant to public entities, not public service bodies (departments and other public service organisations). The guide covers: how to provide an entity with the power to employ who should exercise those powers (e.g. CEO) issues to consider in relation to different types of employees…

Executive Employment Myths and Facts

There are two resources in this series: Myths and Facts in Public Sector Executive Employment This resource is a compilation of common Victorian public sector myths and facts surrounding executive employment and remuneration. It provides boards, Chief Executives and other executives with answers to common questions about executive employment arrangements and the operations of the…

Executive Vehicle Cost to Package Calculator

The Vehicle Costing Methodology is used to calculate the cost of a motor vehicle in an executive’s total remuneration package. To calculate the cost to an individual’s package use the Executive Vehicle – Cost to Package Calculator (Excel spreadsheet). This definitive version of the calculator came into effect on 1 February 2010. To…

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Flexible Work Myths and Facts

Flexible Work Myths and Facts is a compilation of common Victorian public sector myths and facts surrounding flexible work arrangements. It’s aim is to provide line managers with answers to questions they may have about considering, implementing and reviewing flexible work arrangements. These arrangements may include part-time work, purchased leave, alternative…

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Getting Recruitment Right

As a line manager, it is your responsibility to recruit the right person for the job. By understanding your role and responsibilities in the recruitment and selection process, you can reduce and, in most cases, eliminate the risk of poor hiring decisions. This is good for your effectiveness as a manager,…

Gifts, Benefits and Hospitality Policy Framework

The Gifts, Benefits and Hospitality Policy Framework sets minimum requirements and accountabilities for the Victorian public sector. The framework is designed to guide public sector organisations when they are reviewing and updating their own gifts, benefits and hospitality policies. A publicly available policy helps remove uncertainty. It avoids the potential for…

Governance Insights

Governance Insights was launched in March 2014 and is a joint initiative of the Victorian Public Sector Commission (then the State Services Authority) and the Victorian Government Solicitor’s Office (VGSO). It provides the Victorian public sector with concise and relevant information on governance, compliance and public administration issues, and is…

Government Sector Executive Executive Remuneration Panel (GSERP) Q&A

Government Sector Executive Remuneration Panel (GSERP) Frequently Asked Questions answers to common questions relating to GSERP and the policy on executive remuneration for public entities.

Great Managers, Great Results

The Victorian Public Sector Commission (VPSC) has created the Development Framework for Victorian public sector managers to establish a common understanding about the knowledge, skills and behaviours required for success in any Victorian public sector management role, regardless of the specific context in which the role is performed. Used to…

Grievance Myths and Facts for the Victorian Public Service

Grievance Myths and Facts for the Victorian Public Service lists some common Victorian Public Service myths and facts surrounding grievance processes. The resource is intended to provide line managers with answers to some of the questions they may have when dealing with grievances or complaints. Grievances can be a stressful…

Guide to Whole of Victorian Government Legislative Compliance Obligations for Public Sector Entities

The Guide to Whole of Victorian Government Legislative Compliance Obligations for Public Sector is designed to assist departmental officers in the following way: to support the Minister in relation to assessing the compliance of entities in meeting its legislative obligations. In assessing compliance department officers should mindful of the entities…

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How Positive is Your Work Environment?

Each employee contributes to organisational life through their experience and behaviour, the interactions they have with colleagues and clients, and the systems in place. Whether that is a positive or negative experience depends on three strategic and seven operational elements. The Positive Work Environment Toolkit helps employees to rate their work environment, to see what…

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Karreeta Yirramboi

The overarching goal in Karreeta Yirramboi, the Victorian Public Sector Aboriginal Employment Action Plan, is to increase Aboriginal participation in the Victorian public sector workforce to a one per cent target by 2015. To support this, the Victorian Public Sector Commission has developed the Karreeta Yirramboi: An Employer Toolkit to…

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Legal Form and Governance Arrangements for Public Entities: Guidelines (revised May 2013)

The Legal Form and Governance Arrangements for Public Entities: Guidelines (revised May 2013) provide advice for Victorian Government employees on options for establishing a new public entity or reviewing existing public entities. These guidelines were originally published in 2010. The revised version contains information updated to reflect machinery of government changes,…

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Making Flexible Work a Success

Making Flexible Work a Success provides managers and employees with tools and information to help them plan, assess, implement and review flexible work arrangements. Working flexibly involves a continuous process of assessing–implementation–review. Tools are provided for each phase of developing flexible work arrangements.

Managing a Dispersed Team

Managing a Dispersed Team is a guide is for public sector managers who are responsible for direct reports who work in a different location from them. Sometimes the distance may result as a consequence of: a new management role an organisational decision affecting the workforce (for example, re-locating part of…

Managing Conflicts of Interest

Managing conflicts of interest: a guide to policy development and implementation is a guide to assist organisations to develop and implement a conflict of interest policy. It contains an overview and tools for each stage of the process of developing and implementing a policy, including risk assessment, developing the policy,…

Managing Poor Behaviour in the Workplace

Managing Poor Behaviour in the Workplace is a non-binding guide. It was developed to assist human resource (HR) practitioners and managers review and further develop, relevant policies and procedures for addressing behavioural issues with their employees. Raising and responding to concerns about an employee’s behaviour is probably the most challenging aspect…

Mapping a Safety Culture in the Victorian Public Health Care Sector

Mapping a Safety Culture in the Victorian Public Health Care Sector is the result of a research partnership project between the Victorian Public Sector Commission (VPSC) and the Victorian Managed Insurance Authority (VMIA). VMIA investigated the relationship between elements of workplace culture associated with a higher incidence and the cost…

Mastering the Art of Interviewing and Selection

Mastering the Art of Interviewing and Selection is a guide for any line manager who has to recruit staff. This guide covers how to: prepare for the interview conduct the interview other assessment techniques reference checking rate an applicant overall make the choice. Line managers have the responsibility to get…

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Organisational Change

This resource helps organisational leaders become informed decision-makers, commissioners and/or consumers of actions relating to organisational change. The guide is part of the Leading Public Organisations series, which covers three vital yet often challenging organisational dynamics: design, change and culture. The series aims to offer prompts, thought starters, practical ideas and…

Organisational Culture

This resource helps organisational leaders become informed decision-makers, commissioners and/or consumers of actions relating to organisational culture. This guide is part of the Leading Public Organisations series, which covers three vital, yet often challenging organisational dynamics: design, change and culture. The series aims to offer prompts, thought starters, practical ideas and…

Organisational Design

This resource sheds light on some common issues for public sector leaders and managers in relation to organisational design. The guide is part of the Leading Public Organisations series, which covers three vital, yet often challenging organisational dynamics: design, change and culture. The series aims to offer prompts, thought starters, practical ideas…

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Performance Management Myths and Facts for the Victorian Public Service

Performance Management Myths and Facts for the Victorian Public Service is a compilation of common Victorian Public Service myths and facts surrounding performance management for non-executive employees. Occasionally misunderstood and often maligned, performance management is a series of formal and informal processes designed to make sure that the individual, team…

Policy on Executive Remuneration for Public Entities in the Broader Public Sector

The Policy on Executive Remuneration for Public Entities in the Broader Public Sector explains how remuneration is determined and the approval procedures. The policy is recommended reading for board members, Chief Executive Officers and HR practitioners in public sector organisations. The purpose of this policy is to set out better practice…

Proforma Executive Contract for Government Business Enterprises and Statutory Authorities

The Proforma Executive Contract for Government Business Enterprises and Statutory Authorities was developed to assist boards in the management of executive employment in the public sector. While use of the contract is not mandatory, it contains the essential policy elements for executive employment and closely follows the public service model.

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Recruiting a CEO

Recruiting a CEO is a guide to help board chairs and directors recruit a Chief Executive Officer (CEO) to their Victorian public sector entity. It provides prompts and reminders for board directors who may already have some skills and experience in conducting a recruitment process. The guide outlines: the recruitment process who does what and…

Recruiting People with Disabilities

Recruiting People with Disabilities is a guide to help line managers in recruiting people with a disability to their organisation. It provides prompts and reminders for line managers who may already have some skills and experience in conducting a recruitment process. The guide outlines: what is disability welcoming people with disability into…

Recruitment and Appointment to the Board

Recruitment and Appointment to the Board provides an overview of Ministerial, Departmental Secretary and Board Chair responsibility and involvement in the recruitment and appointment of public entity Board Directors. More detailed information on the recruitment and appointment process can be found in Recruitment and Appointment to the Board – A Governance Officers’…

Recruitment and Appointment to the Board (toolkit)

The Recruitment and Appointment to the Board: a Governance Officers’ Toolkit was developed to assist governance officers in departments who are responsible for supporting Government in appointing directors to public entity boards. The toolkit is designed to supplement the Government’s Appointment and Remuneration Guidelines for Victorian Government Boards, Statutory Bodies and Advisory Committees….

Recruitment Myths and Facts

Recruitment Myths and Facts aims to provide hiring or line managers with answers to some of the questions they may have about the recruitment and selection process. It also forms part of the Victorian Public Sector Commission’s resource Best Practice Recruitment and Selection Toolkit. Poor hiring decisions impact negatively on an organisation. These…

Register of Review Officers

The Victorian Public Sector Commission (VPSC) has established a non-mandatory Register of Review Officers and investigators (the Register). The Register currently consists of 10 organisations, who were previously members of the VPSC’s Panel of Review Officers. The VPSC has the discretion to add new organisations to the Register in the…

Responding to Your People Matter Survey Results

Responding to Your People Matter Survey Results accompanies the reports a public sector organisation receives upon completing the People Matter Survey. The guide provides insights and ideas for managers and senior leaders to help them take positive action in response to their organisation’s survey results. It also provides answers to frequently…

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Secondment Myths and Facts

Secondment Myths and Facts is a compilation of common Victorian public sector myths and facts surrounding secondment arrangements. It is intended to provide line managers with answers to some of the questions they may have when considering, implementing and reviewing secondment arrangements. Secondments can be a useful and effective way…

Serving Government: A Guide to the Victorian Public Sector for Ministerial Officers

In Victoria, ministerial officers and public servants fulfil different but complementary roles to serve the Government and its ministers. Effective relationships between departments and ministerial officers are crucial to ensuring that ministers have the information, advice and support they need to exercise their powers and meet their responsibilities to account…

Serving Victoria: A guide for Public Sector CEOs

The role of a chief executive officer (CEO) in the Victorian public sector is a broad position with multiple dimensions and the accountabilities are substantial and multifaceted. The role is critical to the effective and efficient delivery of government services. Serving Victoria: A guide for Public Sector CEOs has been…

Sick Leave in the Public Sector Research Report 2006-07 to 2011-12

This paper examines the use of paid sick leave by public sector employees to identify trends in paid sick leave usage over time. It uses the information from the Victorian Public Sector Commission’s (VPSC) Workforce Data Collection and employee responses to the VPSC’s People Matter Survey to identify where and how sick…

Standard Executive Contract

November 2005 The Standard Executive Contract (November2005) was developed by VPS Departments and agencies, and other organisations, for use when employing executives under the Public Administration Act 2004.

Standards

The Public Sector Standards Commissioner has issued four binding standards. The standards tell employers what they must do, but not how they will do it. This allows them the freedom to establish employment processes that suit their culture. Fair and reasonable treatment is central to understanding and applying the other…

State of the Public Sector in Victoria

The State of the Public Sector in Victoria is an annual publication. It reports on the employees of the Victorian public sector and their actions to support the Victorian Government and serve the people of the state of Victoria. The report is invaluable when seeking comprehensive information on the composition, workforce and…

Succession Risk Management Toolkit

The Succession Risk Management Toolkit provides a framework for assisting senior leaders across the Victorian public sector to identify and mitigate succession risks. The toolkit is not prescriptive; rather, it presents strategies that can be incorporated easily into an organisation’s everyday management activities. The key task of succession risk management…

Superannuation – Essential Information for Victorian Government Employees

The Victorian Public Sector Commission (VPSC) is providing superannuation information for Victorian government employees who are members of ESSSuper including the Revised, New, and ESSS schemes (statutory defined benefit schemes, and Accumulation schemes offered through VicSuper and ESSSuper). The rules relating to certain aspects of superannuation have changed recently. To…

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Tackling Bullying

Bullying harms workplace relationships and can have a ripple effect throughout an organisation. One in five public sector employees may be bullied at some time in their career. Their productivity, commitment to an organisation and job satisfaction will all suffer as a result. The same is true of any people…

Talking Performance

While there is never a single right answer to the challenges of managing performance, this guide explores key considerations that should inform your choices around: effective goal setting; showing appreciation and building rapport; coaching on an informal and formal basis; and adapting your approach to the person and the situation….

The VPS HR Capability Framework

The VPS HR Capability Framework has been developed to provide a consistent understanding of the knowledge, skills and attributes required by human resources (HR) professionals in the Victorian Public Service (VPS). Who is the guide for? People who work in HR, or manage or supervise others, will find value in…

Trends in Bullying in the Victorian Public Sector

Bullying is an increasingly high profile issue in schools and workplaces across Australia and in the media. Workplace bullying has many definitions, but essentially it involves repeated, unreasonable behaviour directed at an employee or group of employees that creates a risk to health and safety. Trends in Bullying The report finds…

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Victorian Public Service Executive Employment Handbook

The Victorian Public Service Executive Employment Handbook provides the policy framework for employing executives based on the Public Administration Act 2004. It provides useful information on executive employment within the Victorian public sector. What is the Handbook? The handbook will: assist public service agencies to manage employment contracts, remuneration and employment…

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Welcome to Government

Welcome to government is a guide to the Victorian public sector covering key institutions and legislation, a glossary of terms, commonly used acronyms, government websites and seminal references. New staff members join the Victorian public sector every day. Very often they come from other public sectors, the private sector or…

Welcome to Management

Welcome to Management: A Guide for New Managers in the Victorian Public Sector aims to help Victorian public sector managers be successful in their job. It helps them: understand what the ‘manager’ component of their job entails learn more about their strengths and weaknesses as a manager identify their skill gaps set their…

Welcome to the Board

Welcome to the Board has been developed for members of Victorian public entity Boards or for anyone who would like to better understand the role and environment in which public entity Boards operate. Welcome to the Board covers the key concepts of public entity governance and how best to apply…

Workforce Planning Risks and Challenges in the Victorian Public Sector

In 2011, the Victorian Public Sector Commission undertook research on the workforce planning risks and challenges across the Victorian public sector. The research report examined the operating environment and analysed available workforce data. Around 240 senior managers and HR leaders throughout the sector provided valuable information on the issues and actions…

Workforce Planning Toolkit

The Workforce Planning Toolkit: A Guide for Workforce Planning in Small to Medium Sized Victorian Public Sector Organisations was developed to provide information on the common elements of workforce planning for small to medium-sized Victorian public sector organisations.