A B C D E F G H I L M P R S T V W Y

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A Dictionary of People Metrics provides a sample of 47 metrics that HR practitioners can select, depending on their requirements. Each metric is supported by a fact sheet explaining how it can be applied, interpreted and analysed. A Dictionary of People Metrics is based on the Corporate Leadership Council (CLC)...


A guide to help you make sense of what a special measure is in plain terms and how we use them in the Victorian public sector when hiring.


The Victorian Public Sector Commission developed A Guide to People Metrics to support the Victorian Public Service and the broader public sector’s human resource functions in their use of data and measurements. The guide provides an introduction to metrics and people metrics. It guides those working in HR in how to...


The Victorian Government is working in partnership with the Victorian Aboriginal community towards self-determination. This agenda will be supported by strengthening the Aboriginal leadership pipeline and providing more access to timely development opportunities and support. VPSC has a role to play in outlining a set of strategic objectives that will...


This plan sets out how we will promote universal access for action and report on our progress.


The Australian and New Zealand Standard Classification of Occupations (ANZSCO) structure is established and maintained by the Australian Bureau of Statistics.  The structure is used by the ABS to produce labour market statistics by occupation. Recording staff against an ANZSCO classification identifies the occupation mix of the workforce and allows...


A guide to support public sector boards assess the performance of boards and board directors.


Evaluating the Chief Executive Officer’s (CEO) performance is more than an exercise in contractual compliance. It is a significant activity undertaken by the Board to fulfill its responsibilities. It helps maintain confidence in the public sector and ensures an organisation’s ongoing capacity to deliver value to the community. Assessing a CEO’s...


Organisations must ensure the model conflict of interest policy reflects their level of conflict of interest risk. This includes undertaking a risk assessment and building upon the minimum standards in the model policy to ensure high risk activities and functions are appropriately covered. Activities and functions that may increase the...


Attracting and Retaining an Ageing Workforce: A Guide for Victorian Public Sector Managers offers information and practical tools to assist in attracting and retaining older workers for line managers and HR professionals in the Victorian public sector.

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The Best Practice Recruitment and Selection Toolkit was developed to assist public sector organisations in implementing best practice recruitment and selection processes. The toolkit is designed to assist the Victorian Public Service (VPS) and the wider public sector in implementing best practice recruitment and selection processes. The three-part toolkit includes:...


Bullying harms workplace relationships and can have a ripple effect throughout an organisation. WorkSafe Victoria defines bullying as repeated, unreasonable behaviour directed at an employee or group of employees that creates a risk to health and safety. One in five public sector employees may be bullied at some time in...

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The Code of Conduct for Directors of Victorian Public Entities reflects the special role of the Board, Chairperson and Directors and the behaviours that exemplify the duties and values contained in the Public Administration Act 2004. This Code applies to and is binding on all Directors of public entities and statutory...


The Victorian Public Sector Commission  has issued 3 binding Codes of Conduct: Code of Conduct for Victorian Public Sector Employees Code of Conduct for Victorian Public Sector Employees of Special Bodies Code of Conduct for Directors of Victorian Public Entities The Codes reinforce the Victorian public sector values by describing...


If you work for the Victorian Public Service, these policies apply to you and your organisation. Before you use these policies The new Victorian Public Service Enterprise Agreement 2020 came into effect on 9 October 2020. It replaced the 2016 Agreement. This means what the Agreement entitled you to in...


Directors of public entities have a duty to put the entities’ interests above any other interests or duties when carrying out their official role. Guidance material for directors and boards VPSC has developed the Conflicts of interest and duty: A practical guide for directors of public entities, which will assist...


This guide is for Victorian Public Service (VPS) employees who want to nominate for the First Peoples’ Assembly of Victoria. The First People’s Assembly of Victoria will be made up of traditional owners, elected by Aboriginal people in Victoria and Victorian traditional owners living outside the state. It will work...


If not managed appropriately, conflict of interest can undermine confidence in the public sector and damage the reputations of organisations and individuals. There is nothing unusual or necessarily wrong in having a conflict of interest. It is crucial, however, that conflict of interest is managed to protect the public interest....


Each year the Victorian Public Sector Commission (VPSC) surveys staff about how well the values and employment principles are applied in their organisation through the People Matter Survey. While the survey tells us which organisations are doing well, it does not tell us what they are doing. This year we...

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This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for a Health Sector organisation. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.


This resource contains the Progression Data Collection template that is completed by Victorian Public Service organisations. Progression data is used to monitor how progression is being applied across the service and to understand the impact of any changes and trends on cost structure. Data is collected for staff employed in...


PEERS resources This resource lists the instructions and support materials you will need to provide the data necessary for the PEERS. The data collected is used to monitor and report on executive employment, remuneration and compliance with government executive employment policy. All organisations that are required to respond to the PEERS...


This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for a TAFE Sector organisation. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.


This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for an organisation that is a Victorian public entity. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.


This resource lists the instructions, apps and support materials you will need to complete the VPSC’s annual Workforce Data Collection for a Victorian Public Service organisation. Contact us at workforce.data@vpsc.vic.gov.au if you have any questions or need further assistance.


What this suite is for This is a suite of resources for collecting data on Victorian Public Service executives. We use the data to monitor and report on executive: employment remuneration compliance with government executive employment policy. Executive data collection is as at the last full pay period in June....


Dealing with high conflict behaviour in the workplace can be a perplexing but necessary task. If left unchecked, this type of behaviour can lead to high rates of turnover, absenteeism, stress claims and lost productivity. Dealing with High Conflict Behaviours offers practical tips to anyone who works with a difficult person. It...


This resource provides a guide to the terms and measures used in the ‘Workforce Data and Comparison Reports’ provided to Victorian Public Service employers.


The Developing Conflict Resilient Workplaces Guide describes the features of a conflict resilient workplace – one where conflict is managed well, and not allowed to escalate. The guide leads people through a series of action steps to help reach their organisational goal. It supports you to create a more positive...


The Disability Employment toolkit includes access and inclusion information and online resources for everyone: Public Sector Leaders Human Resources and Hiring Managers Managers Employees with disability Job seekers with disability. Although the information here is presented to different audiences, you’re sure to find all kinds of useful advice, tips and...

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VPSC is committed to ensuring our resources are available to all Victorians.  We are proud to present the following policy and guidance documents in Easy Read and Text-only format.


The Emergency HR Response information sheet provides Victorian public sector employers with information about their HR response to emergencies, such as natural disasters, outbreaks of infectious disease or other unforeseen incidents. In July 2009, the Public Administration Act 2004 was amended to include emergency provisions that empower the Premier to declare an...


Employment Arrangements for Public Entities addresses employment considerations relevant to public entities, not public service bodies (departments and other public service organisations). The guide covers: how to provide an entity with the power to employ who should exercise those powers (e.g. CEO) issues to consider in relation to different types of employees...

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About the policy This is a policy to embed flexible work in the Victorian Public Service. It replaces the old ‘all roles flex’ policy. Victorian Secretaries’ Board guidance notes Read this policy and resources in line with the Victorian Secretaries’ Board guidance notes. Who this policy applies to This policy...


This is a review of Forensicare’s organisational capability.

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As a line manager, it is your responsibility to recruit the right person for the job. By understanding your role and responsibilities in the recruitment and selection process, you can reduce and, in most cases, eliminate the risk of poor hiring decisions. This is good for your effectiveness as a manager,...


Getting to work is Victoria’s long-term employment plan for people with disability in the public sector.


The Victorian Public Sector Commission has issued guidelines for the Victorian public sector on giving and receiving gifts, benefits and hospitality. The policy guide includes, in particular, minimum accountabilities for managing gifts, benefits and hospitality. These minimum accountabilities are binding under Instruction 3.4.11 of the Instructions supporting the Standing Directions...


The Victorian Public Sector Commission (VPSC) has created the Development Framework for Victorian public sector managers to establish a common understanding about the knowledge, skills and behaviours required for success in any Victorian public sector management role, regardless of the specific context in which the role is performed. Used to...


A guide on inclusive contract terms and standards for Employee Assistance Programs providers

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Each employee contributes to organisational life through their experience and behaviour, the interactions they have with colleagues and clients, and the systems in place. Whether that is a positive or negative experience depends on three strategic and seven operational elements. The Positive Work Environment Toolkit helps employees to rate their work environment, to see what...

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Developing and adopting the model conflict of interest policy is just the start. Even the most comprehensive policy is ineffective if it is not implemented properly. The guidance and tools on this page will assist organisations to implement the model conflict of interest policy and to promote it with employees...


On this page, you’ll find a range of advice and information to support board directors including: Integrity advice for new board directors Board induction checklist for organisations Welcome to the Board induction pack Code of Conduct for Board Directors

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The leading public organisations series is a set of resources produced by VPSC. They offer prompts, thought starters, practical ideas, and reminders for leaders and managers working in Victorian public sector organisations. They focus on: Making considered decisions about organisational design. Organisational design is the art of dividing an organisation...


Find a range of resources to help support health and safety in the public sector.


The Legal Form and Governance Arrangements for Public Entities: Guidelines (revised May 2013) provide advice for Victorian Government employees on options for establishing a new public entity or reviewing existing public entities. These guidelines were originally published in 2010. The revised version contains information updated to reflect machinery of government changes,...

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Managing a Dispersed Team is a guide is for public sector managers who are responsible for direct reports who work in a different location from them. Sometimes the distance may result as a consequence of: a new management role an organisational decision affecting the workforce (for example, re-locating part of...


VPSC has prepared this guide to assist human resource practitioners and managers to develop relevant policies and procedures for addressing behavioural issues with their employees in the workplace. This can include both unsatisfactory performance and misconduct. The guide aims to: encourage organisations to achieve the best levels of people management...


Mapping a Safety Culture in the Victorian Public Health Care Sector is the result of a research partnership project between the Victorian Public Sector Commission (VPSC) and the Victorian Managed Insurance Authority (VMIA). VMIA investigated the relationship between elements of workplace culture associated with a higher incidence and the cost...


Mastering the Art of Interviewing and Selection is a guide for any line manager who has to recruit staff. This guide covers how to: prepare for the interview conduct the interview other assessment techniques reference checking rate an applicant overall make the choice. Line managers have the responsibility to get...

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Find out about our annual public sector employee survey


The Commission updated the VPS Pre-employment Screening Policy and supporting Guide on 14 October 2020. This policy applies to all Victorian Public Service executives and non-executives. Aims of this policy The policy’s key aims are to: prevent employees from moving into different jobs within the Victorian Public Service without relevant...


VPSC has published a Model Policy and Guide for the Prevention of Sexual Harassment in the Workplace.


Read about our highlights, annual work program and financial statements. Accessible versions If you need an accessible version of earlier reports before the 2018 to 2019 financial year, email info@vpsc.vic.gov.au


These tools are for public entity HR employees who need to do a work-value assessment of public entity executives. There’s also a fact sheet that tells you about the public entity executive reforms. Before you use these tools If any executives in your public entity are employed under Part 3...


The policy supports public sector executive employment so that: we base hiring decisions on merits employees work in line with the public sector values and employment principles as required by the Public Administration Act 2004 In accordance with s 63 of the Act, the VPSC recommends that within a reasonable...

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Recruiting a CEO is a guide to help board chairs and directors recruit a Chief Executive Officer (CEO) to their Victorian public sector entity. It provides prompts and reminders for board directors who may already have some skills and experience in conducting a recruitment process. The guide outlines: the recruitment process who does what and...


Recruiting People with Disability is a guide to help line managers in recruiting people with disability to their organisation. It provides prompts and reminders for line managers who may already have some skills and experience in conducting a recruitment process. The guide outlines: what is disability welcoming people with disability into your organisation....


The information may be out of date. Get in touch if you want to know more. Recruitment and Appointment to the Board provides an overview of Ministerial, Departmental Secretary and Board Chair responsibility and involvement in the recruitment and appointment of public entity Board Directors. More detailed information on the recruitment...


The Recruitment and Appointment to the Board: a Governance Officers’ Toolkit was developed to assist governance officers in departments who are responsible for supporting Government in appointing directors to public entity boards. The toolkit is designed to supplement the Government’s Appointment and Remuneration Guidelines for Victorian Government Boards, Statutory Bodies and Advisory Committees....


Reports on the review of Victoria's executive officer employment and remuneration.


These resources are for people involved in a review of actions in a public service organisation. They include: employees and their representative or support person managers and other decision-makers reviewers who may be employees, members of the Register of Review Officers or other independent contractors Employees may ask their manager...

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In Victoria, ministerial officers and public sector employees fulfil different but complementary roles to serve the Government and its Ministers. Effective relationships between departments and ministerial officers are crucial to ensuring that Ministers have the information, advice and support they need to exercise their powers and meet their responsibilities to...


The role of a chief executive officer (CEO) in the Victorian public sector is a broad position with multiple dimensions and the accountabilities are substantial and multifaceted. The role is critical to the effective and efficient delivery of government services. Serving Victoria: A guide for Public Sector CEOs has been...


This paper examines the use of paid sick leave by public sector employees to identify trends in paid sick leave usage over time. It uses the information from the Victorian Public Sector Commission’s (VPSC) Workforce Data Collection and employee responses to the VPSC’s People Matter Survey to identify where and how sick...


The Succession Risk Management Toolkit provides a framework for assisting senior leaders across the Victorian public sector to identify and mitigate succession risks. The toolkit is not prescriptive; rather, it presents strategies that can be incorporated easily into an organisation’s everyday management activities. The key task of succession risk management...

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The VPS HR Capability Framework has been developed to provide a consistent understanding of the knowledge, skills and attributes required by human resources (HR) professionals in the Victorian Public Service (VPS). Who is the guide for? People who work in HR, or manage or supervise others, will find value in...

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If you’re a Victorian public entity executive, on this page you’ll find the executive: handbook standard contract vehicle package calculator approved vehicle list industry segment review Public entity classification framework Find out about the framework and public entity executive reforms at public entity executive HR tools Remuneration advice Get advice...


What it is The Victorian Public Service (VPS) Capability Framework defines the capabilities the VPS workforce requires to achieve our objectives now and into the future. There are 5 capability categories: personal attributes meaningful outcomes people leadership enabling delivery, and authentic relationships. Each category includes capabilities identified as essential to...


If you’re a Victorian Public Service executive, on this page you’ll find the executive: handbook classification framework performance measures framework employment contract vehicle package calculators Remuneration advice Get advice on executive remuneration from the Victorian Independent Remuneration Tribunal. Executive wellbeing support Access a range of information on self-care and wellbeing....


This resource suite has the tools for HR employees to do a work value assessment for Victorian Public Service executives.

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Welcome to Management: A Guide for New Managers in the Victorian Public Sector aims to help Victorian public sector managers be successful in their job. It helps them: understand what the ‘manager’ component of their job entails learn more about their strengths and weaknesses as a manager identify their skill gaps set their...


In 2011, the Victorian Public Sector Commission undertook research on the workforce planning risks and challenges across the Victorian public sector. The research report examined the operating environment and analysed available workforce data. Around 240 senior managers and HR leaders throughout the sector provided valuable information on the issues and actions...


A list of resources to help you work remotely in the public sector.

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Thank you for providing your contact details. We will be in touch to discuss your thoughts on the survey. For more information about the survey and the results from previous years, read: About the people matter survey


Thank you for providing your contact details. We’ll be in touch.