People metrics guide

Introduction

This guide has been designed to be used in conjunction with the people metrics dictionary.

Basics of metrics

A metric in business is a measure used to gauge some quantifiable component of an organisation’s performance, such as return on investment (ROI), or revenues.

Different ways of using people metrics

Discussing the approach to using metrics and the important relationship between HR and people metrics.

Principles to guide strategic and transformational use of people metrics

Providing some principles for using people metrics that are meaningful to the organisational strategic goals.

Using people metrics to tell a story about the business

Guiding the communication of stories about the business using people metrics.

Frequently asked questions

Glossary

Additional resources and references