About this guide
Who should use this guide? Newly appointed managers staff who are about to be promoted to a management role
Make the transition
Congratulations on your new role. And don’t forget to celebrate your achievement. As a manager in a Victorian public sector organisation, you should not underestimate the potential you have to…
Understand yourself
o understand and guide others you need to understand yourself, including your preferences, knowledge, skills and dominant behaviours. Everybody is different and we adapt our style...
Manage people
The people management function of your role can be the most interesting and rewarding aspect of your work. As a manager, you get the chance to lead a team to…
Understand your environment
Environmental scanning means developing an insight into the internal and external influences that have an impact on your organisation and the success of your work. This chapter covers the following…
Build relationships
Building good workplace relationships is fundamental to getting the job done and to building a healthy workplace culture. As a manager, this often requires you to develop different kinds of…
Conclusion
This guide is just that – a guide. No one source can ever address the infinite number of situations you will find yourself in as a manager. Just when you think…
Appendices
ppendix A: Seeking & Receiving Feedback The following model offers a simple, balanced approach to seeking personal feedback from managers, peers, team members or clients. Asking for feedback: a model…