Mastering the Art of Interviewing and Selection is a guide for any line manager who has to recruit staff.

This guide covers how to:

  • prepare for the interview
  • conduct the interview
  • other assessment techniques
  • reference checking
  • rate an applicant overall
  • make the choice.

Line managers have the responsibility to get the interview and selection process right and to positively represent the organisation as an employer of choice.

A well-managed interview and selection process means that the best person for the role and for the organisation is likely to be selected.

The interview is the most commonly used selection technique and, if used appropriately, is one of the most powerful predictors of work performance of potential employees.

This resource contains:

Available formats

Mastering the Art of Interviewing and Selection: A Manager’s Guide to Getting the Interview and Selection Process Right

Please note:  Due to the use of images and graphics, these documents are being provided in their original PDF format, as published by the former State Services Authority in August 2011.   If you have difficulties downloading or require an accessible version, please contact VPSC.

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